I play a lot of live poker and was talking to a dealer once who told me even though the cashiers are regular hourly (not the 2.13 hr type) they had to cut them in on their tips at the end of each shift, plus they got the tip jugs at the window as well they were getting on top.
I never tipped the cashiers before that but that made me that much more adamant that was the right decision
Seneca Allegany Casino, Salamanca: 'Do u tip the cage cashiers?' Check out 7 answers, plus see 343 reviews, articles, and 8 photos of Seneca Allegany Casino, ranked No.3 on TripAdvisor among 9 attractions in Salamanca. Jun 27, 2008 Do you tip your cashier when you win small, or only on big wins? You don't have to do anything except PAY TAXES AND DIE. However, I pay 5% to.
I don't think they are tip-hustling most of the time. It's just an honest reaction when you are cashing out anything significant. I think they assume if you are cashing out anything significant that you have won.
Usually, it's just a congratulations sir. I do oftentimes tip them a small amount $1 - $5 either way. I always say, 'Thanks, but it looks better than it actually is' They will usually say, 'Oh sorry to hear that, better luck next time.'
If you are an AP, who's on a play, doing multiple transactions, I suggest that you do tip. If it hurts you to tip then just think of It as the cost of doing business. The last thing you need is some cashier thinking you are a cheap non-tipping prick. All's a cashier needs to do is suspect you of suspicious activity and that could bring you heat. They can simply lie(and they don't even have to do that) and say they thought they saw you in the day before cashing in a substantial amount of times. You may be vindicated in the end, but they might be watching you from then on. Make casino employees like you any chance you get. It doesn't always work, but It's worked in my favor more times than I can count. It's not that hard for me, because I actually do like people and I don't mind tipping in many cases.
Excellent advice and excellent post, Axel, as usual. The truth is, that I tip everyone, and am nice, in the casino. It's just that I never thought of tipping the cashier. It just never occurred to me, and I still remember that sleezy guy from the race joint and that was 25 years ago. I always tip anyone bringing me something, and I tip generously if a girl watches my machine while I go to the restroom, and if I ever have to call a tech to get my ticket out of the machine or to fix something, I always tip them too. I don't really know why it irked me about the cashiers, I just felt I was getting hustled. But it is part of the game, everyone is on the hustle. That's life in a casino.
Thanks for the excellent post, and the advice from Billryan following yours is a good post too. Thanks both.
Cashier Customer Service Tips
Do they say the same thing to everyone?
Like billryan, I also had a previous life in customer service. In my experience, if service staff are inappropriately trained, the answer to your question is a resounding 'Yes! They WILL say the same thing to everyone!' But that's because the trainer hasn't impressed a range of conditions on the staff - so, rather than havin to 'think', the customer service staff are likely to just repeat the same phrases (as you've stated already). Personally, I will either tip a bare minimum (so my spouse won't kick me under the table), or very well if I thought the service was exceptional. I totally empathize with your comments about meaningless 'customer service comments'.At any rate, we've just come back from a Vegas trip with 2 delightful customer service stories I'm glad to share with the WoV forum. One story was at the cashier' cage, and the other story was about a server who actually served as the 'cashier' as well.
Story 1: On our last day, as I was unfolding my carefully folded winnings (oh, maybe $125 :-) ), one of my $20s ripped right along the folded side. It was a clean 'rip', so I stood in line and waited my turn at the cashier's cage. With a wimpish smile, I asked the elderly cashier if she could help me with some scotch tape or something to put the torn pieces back together again. She carefully matched the 2 pieces first, eyed them carefully, and then just gave me a spanking new $20! I tipped her a $1 for the trouble. She said 'no worries, it happens quite often'.
Story 2: On our return flight, we had to get up at 3:00a to put our bags out by 4:30a and meet in the staging room by 5:30a (we were on a very pleasant and well organized charter flight). We got up on time, and since we prepped ourselves the night before, we had plenty of time for breakfast. But rather than take the skywalk over to the Cal's Market Street, we opted to try out the 777 Brewery & Restaurant. We discovered by accident that it offered late night snacks from 11p-2a, and a la carte breakfast from 2a-7a! Luckily, we were able to use our meal coupons for 2 full meals: steak & eggs for me, and a veggie & cheese omelet for my wife, bottomless coffee cups, and pretty fast service. There were 2 other tables of 4 and 5, but only the one waitress also taking care of walk-ins (for carry out), a handful of bar drinkers, and the 3 tables. She moved very fast, and showed she enjoyed her work. Those of you familiar with the 777 will recall it's a sports bar with about a dozen or so big TVs spread around the room. With the missile strike just announced the previous night, we wanted to watch the news - could she change one of the TVs to a news station, in the far away corner where we sat? She said it's ok, and she'll try, but she's never 'messed with the high fangled remote thingies!' (Big pleasant smile on her face). Coffee was getting cold, could we get a top off? Meanwhile, click here, click there, click everywhere - no results. We said it's ok. She said it's not ok! (smiley again) - there's gotta be a way. So she went over to the bartender for help, and sure enough, she returned with an even BIGGER and confident smile, click-click-click --> CNN's on! Oh, the steak plate's too much for me, do you have a small carry out box? Sorry, none, but let's see what I can come up with. Hustle, hustle, bus the other tables, quick walk into the kitchen, and back with a couple of sheets of foil, lots of napkins, a small plastic bag, and our check! After neatly folding 1/2 of my steak into a sandwich, I signaled her to take our coupons, and she just said 'You're all set to go!' I held her hand for a brief second, told her 'You're my Ten!' (folded a 10-spot in her hand), and did she blush a big thank you and have a safe flight.
Only time I tip a cashier is if they ask for my ID. Think the last time it happened was 2013, when I could still qualify as being in my early 30s. I don't like the comments about size of the cashout, but accept it as part of playing in a casino. My script is always 'It all comes and goes.'
Tips For Being A Cashier
I realize I'm replying to a post that is over a year old, but asking for my ID at the cage is one of my biggest gripes. I was at the Bally's Las Vegas about two years ago. I was 34 years old, salt and pepper hair, substantial 'I haven't shaved in 3 days' stubble. And, to be honest, I looked 35-40. Twice in two days two different cashiers asked for my ID. I was playing rated and no AP at all. I was cashing in a trivial amount of chips. It makes zero sense since, if there's any legitimate question about my age, the dealers should have asked for ID before selling me the chips. I think it was either (1) idiotic corporate policy or (2) petty people exercising whatever small amount of power they have. I haven't been back to Bally's since.I realize I'm replying to a post that is over a year old, but asking for my ID at the cage is one of my biggest gripes. I was at the Bally's Las Vegas about two years ago. I was 34 years old, salt and pepper hair, substantial 'I haven't shaved in 3 days' stubble. And, to be honest, I looked 35-40. Twice in two days two different cashiers asked for my ID. I was playing rated and no AP at all. I was cashing in a trivial amount of chips. It makes zero sense since, if there's any legitimate question about my age, the dealers should have asked for ID before selling me the chips. I think it was either (1) idiotic corporate policy or (2) petty people exercising whatever small amount of power they have. I haven't been back to Bally's since.
All you had to do is say 'No thanks' or 'I don't have it on me'. Just because they ask, doesn't mean you have to oblige. They are doing it for Title 31 purposes, but can just use your description if you refuse.
ZCore13
All you had to do is say 'No thanks' or 'I don't have it on me'. Just because they ask, doesn't mean you have to oblige. They are doing it for Title 31 purposes, but can just use your description if you refuse.
ZCore13
I'm glad you think its always that easy.
Casino Cashier Resume
Couldn't be easier to start that way. Then you see what they say.
ZCore13